Pandium Product Updates August 2025

Advanced Log Search

Pandium's new Advanced Log Search gives CX teams, developers and integration pros the power to quickly search, filter and analyze integration logs with precision.

Key Benefits:

• Rapid Troubleshooting & Resolution: When an integration issue impacts a customer, time is of the essence. Advanced Log Search allows your support and technical teams to instantly find the root cause, reducing MTTR (mean time to resolution) and improving customer satisfaction.
• Powerful Search Capabilities: Your customers can self-serve and quickly search for data (such as order number) within all run logs across a tenant. Admins can search across all run logs, across all tenants in an integration and within all run logs across a specific tenant. Boolean operations are also supported, so you can use AND and OR to define more complex search queries.  
• Developer-Friendly and Intuitive: Built with both technical and nontechnical users in mind, the interface is straightforward. No need for training or complex searches to get results. Developers can drill down for detailed debugging, while customer teams can answer client questions independently.
• Improved Customer Experience: Give your customers confidence that any issues will be resolved quickly, thanks to faster, more comprehensive log visibility for your support and success teams.

Read more here: Advanced Log Search Announcement

User Roles

We’ve introduced user roles to our platform! Now, when adding or editing a user, you can assign them to a user role of admin, support, or read-only. This will allow your team to have more granular access to parts of the Pandium Integration Hub.

New API Connectors: BambooHR, Stripe, Complyt & Bloomreach

We’re constantly expanding our connector library, and BambooHR, Stripe, Complyt and Bloomreach  are now available.

• BambooHR is the complete HR platform that brings all your employee, payroll, time, and benefit information together in one place.
• Stripe is an internet-based payment processing platform that provides businesses with tools and software to accept and manage online and in-person payments
• Complyt is a leading sales tax automation platform that simplifies monitoring, calculating, and remitting of the sales tax across the US.
• Bloomreach is a cloud-based e-commerce platform specializing in marketing automation, product discovery and content management systems.

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