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Insights on the Tech Ecosystem

 
Post Image Infographic: 6 Ways To Monetize Tech Partnerships

When it comes to monetizing integration tech partnerships, there's a lot of uncertainty around how to do it. In this infographic, we share the most common options. From referral agreements, to charging customers, to taking a revenue share from partners, companies make money off their integrations in a number of ways, and it's helpful to […]

 
Post Image 6 Different Ways To Offer Integrations To Your SaaS Product

Once a SaaS company establishes the core functionality of their product and has some market traction, they will usually start to think about providing their customers with product integrations.  There are many business benefits to offering integrations to your product, from generating leads, reducing customer churn, and increasing upsells and customer loyalty. But like most […]

 
Post Image Tech Partnerships Need the Right Tech: An Interview With Heidi Williams

Heidi Williams co-founded tEQuitable, was the VP of Platform Engineering at Box, and managed strategic partnerships at Adobe. She shared her insights on building product integrations, the importance of in-app marketplaces, and best practices around APIs and the technical infrastructure that enables tech partnerships to be successful.  What was your experience working with APIs and […]

 
Post Image Pandium Product Updates 4.30.20

Here at Pandium, we might be working from home, but we’re keeping busy! Here’s a quick summary of what we’ve released. Updated Admin Dash Our Admin Dash got a facelift. Not only have we updated the user interface, but we’ve also added in improved search and filtering functionality for ease of use. Setting Configuration Default Now […]

 
Post Image Customer Support and Product Integrations: An Interview with Craig Stoss of Shopify

Customer support teams are on the frontlines of customer interaction, and often have the best insight into what customers want and need. Craig Stoss is a support lead at Shopify, and he was previously a director of support at Arctic Wolf Networks. He shared his insights on customer support's experience with SaaS product integrations, and […]

 
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